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SCIM Logs

The SCIM Logs page tracks all SCIM provisioning activity, including user and group operations, performed by your identity provider. Reach it from the Logs page: open the overflow (three-dot) menu and select SCIM Logs.

SCIM Logs page with an Export CSV button, Start Date and End Date pickers, Method, Resource Type, and Status filters, a search field, and a table with Date, Method, Resource Type, Status, and Details columns

SCIM (System for Cross-domain Identity Management) is the standard protocol for automating the exchange of user identity information between systems. This page logs every SCIM request your identity provider makes to your Willow deployment.

What is logged​

CategoryIncludes
User operationsCreating, updating, and deleting users.
Group operationsManaging groups and group memberships.
Configuration queriesServiceProviderConfig, Schemas, and ResourceTypes requests.
Request and response detailsFull request and response payloads for debugging.

Filters​

  • Start Date and End Date set the window of activity to show.
  • Search logs does a free-text search across the entries.

Method filters by HTTP method:

SCIM Logs Method dropdown open, showing All Methods, GET, POST, PATCH, PUT, and DELETE

Resource Type filters by the kind of resource:

SCIM Logs Resource Type dropdown open, showing All Resources, User, Group, Config, and Schema

Status filters by the HTTP status class returned:

SCIM Logs Status dropdown open, showing All Status, Success (2xx), Client Error (4xx), and Server Error (5xx)

Table columns​

ColumnDescription
DateWhen the request was made.
MethodThe HTTP method used (GET, POST, PATCH, PUT, DELETE).
Resource TypeThe type of resource accessed (User, Group, Config, Schema).
StatusThe HTTP status code returned.
DetailsSelect to view the full request and response payloads.

Export logs​

Select Export CSV at the top right to download the currently filtered logs for offline analysis or compliance reporting.

Troubleshooting​

StatusMeaning and fix
401 UnauthorizedCheck that your IdP is using the correct SCIM bearer token configured in your Willow settings.
404 Not FoundThe user or group being accessed does not exist in Willow. This can happen if the resource was deleted outside of SCIM.
409 ConflictAttempting to create a user that already exists. Check for duplicate email addresses.
500 Server ErrorAn internal error occurred. Check the response details and contact support if it persists.

What to do next​

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