Logs
Open the agent and click the Logs tab.
Willow Agents: sessions
The tab lists every session the agent had in Try it, on its web chat page and in Slack. Filter by All, Try it, Chat link or Slack, or search by title. Each row shows where the session happened, who it was with, and when.
Click a session to read it: what was said and every tool the agent called, with what it sent and got back. For Slack sessions, Open in Slack takes you to the thread. Copy session ID is handy when you contact support.
Click Refresh to load new sessions.
Instinct and Grok Bot: activity
The tab lists every tool call the assistant made, every password it used and every session it asked for, with the IP address and browser or client. Sprout keeps the last 100 events.
| Event | What it means |
|---|---|
| Connected with the password | The assistant signed in. |
| Wrong password, Password tried while locked | Someone tried a wrong password, or tried while sign-in was locked. |
| A session is waiting for you, You approved a session, You denied a session | The assistant asked for a session, and your answer. |
| Unlocked a session with a code | A code from your authenticator app opened a session. |
| Wrong code, Code tried while locked | A wrong or late authenticator code. |
| Ran a tool | A tool ran. Click What was sent to see its input. |
| Waiting for you, You approved, You denied | A tool that asks each time, and your answer. |
| Was blocked, Failed | A rule blocked the call, or the tool returned an error. |
If you see sign-ins you don't recognize, make a new password from the Overview tab, or click Stop access. See Access bundles.